TERMS & CONDITIONS

Last updated: 29.11.2025

Welcome to PARA RUK. These Terms & Conditions (“Terms”) govern your use of our website (para-ruk.com) and your purchase of any products offered by PARA RUK (“we”, “us”, “our”).
By accessing our website or placing an order, you agree to be bound by these Terms.

1. Company Information

PARA RUK is an Israel-based business specializing in silk scarves, shawls, and fashion jewelry.
We ship both within Israel and internationally.

For any inquiries, you may contact us at: info@para-ruk.com

2. Products

Our products include:
– 100% silk scarves and shawls
– Fashion jewelry and accessories

We strive to provide accurate descriptions and high-quality images. However, slight variations in color, texture, or appearance may occur due to screen differences or the handmade nature of certain items. These variations do not constitute product defects.

3. Pricing & Payment

All prices shown on our website are listed in the currency indicated at checkout.
We reserve the right to change prices at any time without prior notice.

Payments are processed through secure third-party payment providers. PARA RUK does not store customers’ payment details.

4. Shipping & Delivery

We ship orders from Israel to both domestic and international destinations.
Delivery times will vary depending on your location and the chosen shipping method.

Israel: typically 3–7 business days
International: typically 7–21 business days

Delays caused by customs, postal services, force majeure, or incorrect customer information are outside of our control and do not constitute grounds for a refund.

Customers are responsible for any customs duties, VAT, import taxes, or handling fees charged by their local authorities.

5. Order Processing

Orders are typically processed within 1–3 business days.
Once an order is placed and confirmed, changes or cancellations are not guaranteed.

6. Return & Exchange Policy

We do not accept returns, exchanges, or refunds once an order is confirmed and the product is shipped.

There is no obligation to provide a refund or credit in the following situations:
– You change your mind about an item
– You purchased an item by mistake
– You lack the required knowledge to use the item
– Delays caused by shipping carriers or customs authorities
– Minor color or texture variations typical for silk or handmade products

If you encounter an issue with receiving the product, please contact us at info@para-ruk.com and we will assist you.

7. Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with clear photos of:
– the item
– packaging
– shipping label

We will review the case and provide a solution at our discretion.

8. Intellectual Property

All content on PARA-RUK.COM — including designs, images, text, logos, and product photography — is the property of PARA RUK and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

PARA RUK is not liable for:
– indirect, incidental, or consequential damages
– allergic reactions or sensitivities to materials
– loss due to incorrect shipping details submitted by the customer
– delays outside of our control (postal delays, customs, force majeure events)

Your use of the website and purchase of products is at your own responsibility.

10. International Customers

By placing an order from outside Israel, you acknowledge:
– products may be subject to local customs charges
– delivery times vary by region
– PARA RUK is not responsible for any additional import fees or delays

11. Governing Law

These Terms are governed by the laws of the State of Israel.
Any disputes arising from the use of our website or purchase of products shall be resolved under Israeli jurisdiction.

12. Changes to Terms

We may update these Terms at any time.
Changes will be posted on this page with an updated revision date.